Case Study

Download the complete Full Compass Case Study>>

Ultra Services on Project

• Business Improvement Consultants
• ERP Software Selection
• ERP Implementation Plan
• ERP Consulting Firm
• ERP Project Team
• ERP Methodology

About The Company

Full Compass Systems distributes professional audio, visual, and lighting equipment.

Located in Madison, Wisconsin, the company markets over 100,000 SKU’s to over 300,000 customers.

The Challenges

• A legacy software system was in place that primarily supported the telemarketing efforts of the in-house sales organization. The system used an outdated database and was eventually ported to a Linux operation system.
• Over the years the information system has grown to include purchasing, warehouse operations, and accounting. It became difficult for IT to keep up with changing business environment and business process change.
• The company was becoming a true multi-channel marketing company and the business users needed an information system that addressed the needs of this rapidly changing industry.

Solution

Full Compass Systems retained Ultra Consultants to help them with the transition from a 25- year-old legacy system to a modern multi-channel marketing ERP system.

With Ultra’s guidance, the team documented all the current business processes.

Over 300 business processes were identified and documented. Ultra facilitated an ERP education curriculum we called ERP University.

The Benefits Of Ultra Consultants

Ultra provided ERP professionals from the industry to teach the team about ERP best practices for their industry so they could envision “what is possible” with modern ERP.

The team developed a clear vision of their future state. The deliverable is this step were:

• High-level process maps that depict the future state
• Detail process scripts that explain the function required in the new process steps

The company obtained a clear vision of Future State which provided:

• Clearly defined expectations for the new system
• The groundwork to expedite the implementation
• A clear benchmark for evaluating vendors

 Full Compass obtained a clear map for a successful transformation from a legacy system to modern ERP.

The entire management team believes they could not have gotten to this point without accomplishing the above.

The current state, the ERP education, and the future state plus the Ultra guidance have given them a clear map for a successful transformation from 25-year-old system to modern ERP for their industry.

Ultra Services on Project

• Business Improvement Consultants
• ERP Software Selection
• ERP Implementation Plan
• ERP Consulting Firm
• ERP Project Team
• ERP Methodology

Download the complete Full Compass Case Study>>