Becky Hall has over 30 years of technical communication experience. She specializes in documentation solution design, context sensitive online help, user documentation, programmer documentation, and eLearning modules. A Society for Technical Communication (STC) Fellow, she has been active with the Chicago Chapter for many years and has held a variety of leadership positions including President. Becky has presented at multiple STC conferences and has won several awards for online help, user guides, and style guides.