Food companies turned to technology in 2021 to enable pandemic pivots, streamline operations, address supply chain issues, expand and diversify their roster of suppliers. The manufacturers and distributors that did not make changes continued to struggle. And this will be the case for 2022 as well, as demand, especially in e-commerce, is expected to increase.
Like many mid-sized distributors, Pacific Plumbing Supply Company chafed against the limitations of its legacy management platform and scraped by with a number of time-consuming manual workaround processes. Owners and managers knew it was well past time to implement a modern ERP solution and gain the advantages it would offer.
Pacific Plumbing Supply is a 71-year-old, family-owned and operated company, with 14 branch locations and 200 employees. We weren’t looking to spend the kind of money it would take to implement a modern ERP solution,” Stafford continued, “but we understood that the ROI is in new capabilities and new tools we can use to operate more efficiently.”