Change Management

The Seventh Deadly Sin of ERP Implementation

Poor change management is perhaps the most avoidable cause of project problems and failure. Resistance to change, even positive change, is normal and expected human behavior – and plans must be made to minimize its impact.

The Third Deadly Sin of ERP Implementation

The IT department and the C-suite do not own (and may never interact with) your core business processes. So the project team should include key people – end users and functional managers – from across your organization who are regularly involved in those processes.

Case Study: Greater Efficiency Requires Organizational Change

Pacific Plumbing Supply is a 71-year-old, family-owned and operated company, with 14 branch locations and 200 employees. We weren’t looking to spend the kind of money it would take to implement a modern ERP solution,” Stafford continued, “but we understood that the ROI is in new capabilities and new tools we can use to operate more efficiently.”

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