With the worst of the COVID-19 pandemic in the past, distributors still are challenged like never before: Supply chain networks remain exceptionally complex, customer demands continue to escalate and disruptions are near-constant. What can forward-thinking distributors do to optimize operations today and enable success tomorrow?
The COVID pandemic and the post-COVID business environment are challenging distributors in ways they’ve never experienced. And a number of problems – the disruption of supply chains, forecasting difficulty and the pressing need to change the interface and interaction with customers – are forcing significant changes. What are the positive actions to take?