In today’s new now, it’s important for distributors to do everything they can to shave costs, increase revenue and boost profitability. The question – and challenge – is identifying the processes and functions where efficiencies, pennies and a tenth of a percentage point in margin improvement can be found. The right metrics will make the answer clear.
With the worst of the COVID-19 pandemic in the past, distributors still are challenged like never before: Supply chain networks remain exceptionally complex, customer demands continue to escalate and disruptions are near-constant. What can forward-thinking distributors do to optimize operations today and enable success tomorrow?
Like many mid-sized distributors, Pacific Plumbing Supply Company chafed against the limitations of its legacy management platform and scraped by with a number of time-consuming manual workaround processes. Owners and managers knew it was well past time to implement a modern ERP solution and gain the advantages it would offer.
Pacific Plumbing Supply is a 71-year-old, family-owned and operated company, with 14 branch locations and 200 employees. We weren’t looking to spend the kind of money it would take to implement a modern ERP solution,” Stafford continued, “but we understood that the ROI is in new capabilities and new tools we can use to operate more efficiently.”
Pacific Plumbing Supply Company, Seattle, Wash., is a 71-year-old, family-owned and -operated company with 200 employees and 15 branch locations. Like many mid-sized distributors, Pacific Plumbing Supply Co. chafed against the limitations of its legacy management platform and scraped by with manual workaround processes.