Case Studies

Case Study: Greater Efficiency Requires Organizational Change

Pacific Plumbing Supply is a 71-year-old, family-owned and operated company, with 14 branch locations and 200 employees. We weren’t looking to spend the kind of money it would take to implement a modern ERP solution,” Stafford continued, “but we understood that the ROI is in new capabilities and new tools we can use to operate more efficiently.”

Pacific Plumbing Supply Company Case Study

Pacific Plumbing Supply Company, Seattle, Wash., is a 71-year-old, family-owned and -operated company with 200 employees and 15 branch locations. Like many mid-sized distributors, Pacific Plumbing Supply Co. chafed against the limitations of its legacy management platform and scraped by with manual workaround processes.

Biopharmaceutical Company

The company faced several challenges for improved business processes and ERP solution selection and implementation:

A variety of business processes needed more formal definition including supply chain, accounts payable, purchase requisitions and POs, order-to-cash, serialization and more.

An ERP Lessons Learned Success Story

Ultra Consultants was asked to guide a global distribution company through lessons learned analysis and to direct a new ERP selection and implementation project.

Global Distribution Company

The company had attempted to implement a new ERP solution, but the effort was stalled.

In later years, the company continued to discuss ways to get back on track with its goal of implementing a better enterprise technology system but was unsuccessful.

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