An ERP project can be a challenge. The ERP selection and implementation process is a major undertaking for mid-market manufacturers and distributors. As an ERP selection guide for those dealing with ERP projects, we’ve developed a handy list of 20 considerations to keep front and center. Don’t “short change” these 20 considerations, and success is sure to follow.
- The “what’s in it for me” perspective of each user / stakeholder group.
- Considering the downside of imposing “across-the-board standardization” when it unduly compromises other key business objectives.
- Change management and targeted communications in planning and executing the implementation.
- The training effort in planning and executing the implementation.
- The process and technology integration effort in planning and executing the implementation.
- Subscribing to the “trust but verify” approach with respect to vendor / product claims.
- IT buy-in and having their criteria for support understood and transparent.
- End-user buy-in and having their criteria for support understood and transparent.
- Executive buy-in and having their criteria for support understood and transparent.
- Leveraging your company’s “brand value” as an end-customer in making expectations known to your solution vendor partner; e.g., expectation to have some input into product direction and priorities.
- Your organization’s previous experience with new technology adoption and roll-out and the “lessons learned.”
- Critical linkages across the various processes that comprise the manufacturing, product and supply chain life cycles, including those areas that may be activities more than formal processes.
- Internally marketing the “net benefits” of implementing the new system or module — before, during and after the system is implemented.
- The importance of “quick wins” to create support and momentum in the early stages.
- The importance of end-users being in control of (and being accountable for) data quality.
- Focusing on business drivers, how they might be changing over time, and how the system aligns with those drivers.
- Lessons learned from similar companies with similar implementations.
- The contingency plan for potentially transitioning away from all solution vendors with which you partner.
- Creating and maintaining a “risk and opportunity” log from before Day 1 of ERP selection; i.e., during the planning stage — thru post-implementation.
- Using a meaningful decision-support process and tool for prioritizing system enhancements needed, or if there’s no other viable options, customizations pursued.
Gain Insight. Read white paper for 7 steps to organize an ERP project.
ERP Selection Guide Next Steps
We see that success follows for those companies keeping the focus on these 20 areas. A key success factor is teaming with an ERP consultant organization like Ultra.
For further insight, check out the timely white paper “7 Steps to Effectively Organize an ERP Project” available to you as a free download.