IndustryBuilt is a parent software company that has multiple offerings, but JustFood is their most prominent system.
Although JustFood is a relatively new player to the ERP space, the solution has done so well that IndustryBuilt has given it the lion’s share of its resources. JustFood’s goal is to help food manufacturers and distributors improve food safety, streamline operational efficiency, and manage business growth.
Ultra recently held a vendor briefing with IndustryBuilt and invited Jed Cavadas, the Vice President of Sales, and Mark Pileski, the Vice President of Marketing, to illustrate the company’s background and provide insight into what tools the JustFood solution is using to complete customer goals.
The biggest players in the ERP game are oftentimes the most expensive and complex systems a company may ever deal with. However, not all businesses are as huge and complicated to warrant those behemoth solutions, which is where companies like IndustryBuilt make their move.
Headquartered in Toronto, Canada, IndustryBuilt targets mid-market food and beverage companies with their niche food ERP solution. With clients like Portillo’s, Deschutes Brewery, and Watson Inc., in addition to 30-40 new logos added per year, their 20% year-over-year growth is quite unbelievable.
So far, IndustryBuilt has experienced fantastic success in the following verticals:
- Pre-pack and grocery
- Spice flavors and ingredients
- Meat, poultry, and seafood
- Snack and confectionery
- Frozen bakery goods
They have also been breaking into the breweries and beverage, pet foods, grains and feeds, nutraceuticals, fresh-pack, dairy, and even cannabis industries.
Currently, IndustryBuilt services over 200 customers across North America. They prove their industry knowledge through their 100+ employees, 50% of which are hired straight out of the food industry. So far, they boast a 96% retention rate of customers and a 94% retention rate of their own staff.
Additionally, they have won awards such as Top 50 Workplace by Great Place to Work™ and one of Canada’s best-managed companies.
JustFood Product Offering
JustFood has long focused on six food manufacturing segments within North America, and has also been working on transitioning their solutions to the cloud. For improved clarity, they segment their different offerings into three sections based on size, revenue, and complexity of a potential customer.
The basic or ‘foundation’ includes cloud-only standard ERP implementation that is integrated into key parts of the business that services small companies with under 100 employees and under $10 million in revenue.
On the contrary, their enterprise offering includes a premium implementation integrated across many locations, business units, and product lines if need be, and services companies of over 1,000 employees and over $50 million in revenue. These segments put into perspective what range the JustFood solution is looking to service.
JustFood markets a repeatable process that allows for great success within the industry. Their solution is ideally 90% compatible with their customers right out of the box, meaning the customization phase of the implementation is short and most likely not costly. Furthermore, the nature of their system allows for seamless upgrades with no additional investment for their customers to stay current, also at a very low cost.
Technology for the Food & Beverage Industry
JustFood has made it its mission to help customers in the food industry. As such, they have addressed the unique issues faced by the food and beverage industry in their solution.
Quality & Traceability
Quality and traceability are crucial elements for food manufacturers to ensure they comply with government or retailer compliance. Features such as recall and quality audits assist with those elements.
Food Safety & Compliance
In fact, JustFood ranks as a top three solution for food safety and compliance. As this is such a critical issue for food and beverage companies, they address compliance with food safety requirements, quality and preventative functionalities, and visibility into all their raw materials and finished goods throughout the production process. They also provide the ability to isolate and be fully recall ready.
Furthermore, JustFood provides bi-directional ingredient and product traceability, and quality hold management. The solution supports a variety of initiatives including those provided by organizations such as SQF, BRD, FSMA, GFSI, and HACCP. Lastly, they provide bi-directional ingredient and product traceability, and quality hold management.
Moreover, inventory management is an enormous element to consider, since large amounts of product are produced and stored and may even have expiration dates. Timely traceability, real-time inventory visibility, and lean stock levels are just some of the features provided by JustFood’s inventory floor and plant offerings that aim to create a single source of truth solution and visibility for inventory.
Robust costing and pricing features allow customers to use complex pricing systems, and analyze true costs to eliminate man hours and understand the features driving profits and losses to improve profitability.
In addition, recipe management features ensure version control at every point in the process of product development. Electronic Data Interchange (EDI) features enable compliance, efficiency, and removal of third party applications or providers which keeps the system integrated and at a lower cost for the customer.
Business Intelligence (BI)
Lastly, the business intelligence functionality provides much needed analytics and information to drive strategic solutions and work on the business constantly.
JustFood fits all their niche functionality in some very familiar platforms. The solution is built in a Microsoft Dynamics NAV engine. They have built their solution within the software, leveraging everything Microsoft has to offer.
Microsoft 365 customers in the food and beverage industry are already in step with JustFood, as the solution is already integrated with familiar functions like Skype for Business, Power BI, Microsoft Azure, Sharepoint, Exchange, and CRM in the Microsoft Dynamics space.
Because JustFood is built on this platform, it has already been proven, tested, and recommended by Microsoft. Subsequently, customizations are minimal and are usually JustFood extensions, with third party add-ons being rarer cases.
JustFood offers a monthly cloud subscription that includes software hosting, maintenance, and support. Built on the Microsoft Azure cloud, the solution offers market leading security, scalability and up-time, ensuring employees, partners, suppliers and customers are connected and able to make business decisions based on reliable and accurate data.
Customers have the option to host the entire system in the cloud or on-site. Points to consider in having a niche solution built on the Microsoft platform include a possible total lowest cost of ownership, stability, safety, security, longevity, familiarity, and having the absolute current technology.
Implementation Next Steps
The JustFood solution ideally takes forty-two weeks to implement. IndustryBuilt has a proven ERP implementation methodology and their customer care is a point of pride. They have experienced business analysts, dedicated developers, technical support analysts, executive sponsors, and 24-hour support available 7 days a week.
In addition, there is an annual user group conference in two locations that includes training, networking, insight and contribution to the product, which usually averages about forty customers in attendance at each.
IndustryBuilt takes its market space seriously and is constantly implementing best practices and addressing industry trends and standards. JustFood has upcoming improvements in the pipeline, such as single scan GS1 barcoding, container management, and timed quality checks. In addition, most of their enhancements are customer-driven to ensure maximum value is realized.
JustFood has carved out a relatively small customer base so far, but they have huge opportunities for growth on an international scale and into additional segments in the market. Thus far, they have been able to prove themselves in the food and beverage industry and show no signs of slowing down.
To learn more about JustFood, visit their website here.