Many of us suffered through the aftermath of the air traffic control debacle in September that affected both major Chicago airports and nationwide air travel for several weeks. Unsecured data centers, unauthorized access, a lack of robust and tested disaster recovery practices are all too common amongst today’s businesses; but when disaster strikes, hindsight is 20/20 making us wish we would have invested more responsibly in this area we call IT Risk Management and Business Continuity.
The Consequences of an IT Disaster
The fact is, businesses lose millions due to technology downtime as result of power outages, construction mishaps, and sabotage. When IT is down, orders don’t get placed, schedules get out of sync, shipments get delayed, and customers get impatient, to say the least. Like an insurance policy, having a robust disaster recovery plan for confidence in your business continuity is an integral component of running a successful business.
Ultra’s Recent Experience with Risk Management
Ultra recently engaged in a technology risk assessment and robust mitigation plan at a prominent U.S. manufacturer. Our ERP Consulting Team at Ultra Consultants brought decades of experience to the table to assess the details of this manufacturer’s technology infrastructure, policies, processes, and practices. Among many technology risks, Ultra illuminated several deficiencies in this company’s capability to maintain appropriate business continuity in the event of a mishap. Additionally, Ultra’s services provided a comprehensive roadmap for implementing appropriate measures and projects to secure a best practice technology environment.
The Best Options to Consider for Your Disaster Recovery Strategy
With today’s modern technology of server virtualization, it only makes sense to take advantage of this capability. Designing server farms and clustered computing in a virtualized environment is a start to your disaster recovery strategy – but this is only a starting place. Having off-site computing capabilities and data replication is also key to managing risks. Satellite facilities and third party data centers are amongst the options to consider.
Network redundancy and dual providers mitigate the risks against those fiber-seeking back-hoes. Security policies for appropriate technology usage of end users along with system and security administrators is obvious. Clearly defined processes, checklists, roles, and responsibilities that detail who will do what and when are also critical to effectively manage through the storm of a failure event.
Risk Management Takes Practice
But having all this resilient technology, SLA contracts, and robust processes are rendered nearly worthless unless they are rehearsed. No different than a tornado drill, it is critical to practice the processes and ensure the team knows what to do and when along with a test of the technology and business activities. Without these in place even a minor disruption can cause major impacts on the business, customer relations and the bottom line.
If you have concerns about the resilience of your business systems environment, contact Ultra Consultants. Our technology assessment and IT risk mitigation road mapping capabilities can help your business maintain operations in the event of a mishap.