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Redefining Customer Experience In Manufacturing
October 29, 2020
Industry 4.0 has brought significant change in the way industrial manufacturers interact with their customers and prospects. Increased demand for personalized products has made the need for flexibility and highly tailored digital transactions greater than ever.
What’s more, in these times of economic uncertainty it is especially critical for your company to get products included in more opportunities, quickly deliver complete and accurate quotes, and rapidly fulfill orders – or risk losing deals to competitors.
Dave Lechleitner, Senior Consultant at Ultra Consultants, will show you how you can transform your business operations by improving customer-facing processes and leveraging technology. And Nick Castellina, Industry & Solution Strategy Director at Infor, will tell you how Infor CPQ can help enhance customer experience by…
- Creating a collaborative customer experience
- Enhancing innovation through standardized design workflows and enforced quality standards
- Increasing data visibility and collaboration between sales, engineering, and supply chain
- Supporting rapid new product development
You will also gain useful insight from Infor customer Hammond Power Solutions – and hear how Infor CPQ helps them win more opportunities and get orders out the door faster without additional resources.