Who is providing your Business Intelligence Support? A business intelligence (BI) system is set up to report based on the company definition at that time. As the company definition changes and as BI adoption progresses, the business intelligence system will have to change as well.
Depending on the organization’s resources and level of BI adoption, it may be appropriate to outsource the Business Intelligence development and maintenance, co-develop the BI System, take the BI System maintenance “in-house,” or adopt a phased transition.
Components of Ultra’s Business Intelligence Support
- Complete BI lifecycle definition and implementation outsourcing services
- BI report, dashboard, cube requirements definition and development
- End-user Business Intelligence training and support
- Administrator training and support
- Developer training and support
- “Train the Trainer” training and support
We often meet with companies that wait for a new ERP system to examine BI needs. Instead, companies should be assessing business intelligence strategy first and then progressing to a new ERP system. Getting a handle on BI strategy first enables a company to improve access to information as related to the ERP system.
We also remind our clients that an effective business intelligence strategy provides a context for business process reengineering. The end-goal of BI is to provide visible, real-time measurement that encourages functional areas to focus on the tasks, accomplishments and targets the organization has chosen to highlight.