Deacom (deacom.com) is headquartered in Chesterbrook, Pa., USA, and has offices in Denver, Colo., USA, and Frankfurt, Germany. For 25 years the company has maintained a strong focus on medium- and large-sized manufacturing and distribution companies (in a variety of industries), and has 160-plus employees who support more than 200 customers worldwide. In September 2021, Deacom agreed to be acquired by ECI Software Solution, which publishes a number of manufacturing solutions, including JobBOSS, M1 and Macola.
Looking closely at Deacom and its ERP solution.
Deacom is a 100% direct organization, and all services and support are provided by Deacom employees. Its software functionality is native to the core ERP, and a large number of features are industry-specific. Deacom uses a fixed-price implementation model, with first-year maintenance included. Its targets are companies with $40 million to $2 billion in annual revenue.
From Food & Beverage Manufacturing ERP Vendor Update (2020) DOWNLOAD
Deacom is a strong player in the mid-market, especially for process manufacturers in Food & Beverage, Chemicals and Life Sciences. It offers a rich feature set, as every release includes major functionality enhancements, which are rolled out to its entire customer base.
Ultra has seen several successful Deacom implementations over the years. While it is a smaller organization, it doesn’t over-extend its resources. But, due to its size, it goes to market in a direct-only fashion, which some may find problematic.
Deacom has some catching up to do in the cloud department, currently only offering on-premises or hosted solutions. Some companies prefer to partner with smaller organizations and, for them, Deacom is an excellent fit.