Ultra has a proven methodology for the development of business process documentation. During the business process review, the following components are documented:

• Organization Chart – identifies all users by business process category
• Discovery Document – records information gained in business process interviews
• Business Process Organization Map – identifies all business process categories
• Business Process Mapping – documents steps in your business processes
• Business Process Analysis – identifies problems and waste in current processes

Once these components are created, the organization – including both management and key users – needs to review and approve the documentation.