Briggs Equipment

Leading providers and renters of materials handling equipment.

The Challenge

Briggs had relied on its legacy dealer business system to run its operations for the past 25 years. While the system tracked core operations, the solution offered limitations with its technology platform.

The Briggs team was well aware of the internal resources, time and effort required to manage an effective ERP selection project.  Given the magnitude of the project, and the demands faced by those who would be involved in the selection, Briggs sought a resource experienced in ERP selection best practices.

Stated Brian Evans, Director of IT at Briggs; “We knew we needed a resource to navigate the waters for us.  Selecting a new ERP system would impact our entire operations for the next few decades.  We wanted to leverage a partner with specific ERP evaluation experience to effectively lead the project.”

Briggs also had the goal of business process improvement.

Selecting and implementing a central ERP system would give the company a chance to reengineer business processes across operations.

Thus, Briggs was especially interested in teaming with a selection resource that offered experience and depth in both documenting and re-engineering their business processes – which would pay huge dividends to the organization and the project.

Briggs looked for a  partner that offered experience and depth in both documenting and re-engineering their business processes – which would pay huge dividends to the organization and the project.

The Solution

Briggs teamed with Ultra for proven selection methodology that emphasizes ERP education.

Briggs also valued Ultra’s ability to help achieve executive sponsorship from the President and CFO.

It was valuable to leverage Ultra’s selection methodology, business process improvement expertise, as well as their experience in vendor contracts negotiation.

Case Study_Briggs

About The Company

Briggs Equipment, Inc. and its subsidiaries are leading providers and renters of materials handling equipment, with locations in the United States, the United Kingdom and Mexico.

Briggs is North America’s largest Yale and Hyster fork lift dealer. Headquartered in Dallas, Texas, the company sells, rents, and services equipment for the industrial and contractor rental marketplaces.

The Benefits Of Ultra Consultants

Ultra’s ERP software selection process helped achieve the following benefits:

  • Briggs got a clear handle on what was available with modern ERP in terms of the best fit for their industry.
  • The company thoroughly understood current processes, including where the opportunities were to improve with new technology.
  • Briggs more efficiently identified which ERP system best fit their requirements in the face of growth from expanded markets and facilities.
  • Briggs was guided to make a smart investment in technology with a clear handle on expected costs.

Concludes Evans, “ERP selection and negotiating is not our world.  So all told, it was valuable to leverage Ultra’s selection methodology, business process improvement expertise, as well as their experience in vendor contracts negotiation. We look forward to achieving the “future state” Ultra helped us envision throughout our operations.”

Software selection and implementation processes often present challenges of their own. To steer you around trouble and help you drive success, Ultra’s experts compiled a list of pain points and solutions to be aware of as you embark on this journey.

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