Pacific Plumbing Supply Co.
Plumbing product wholesalers
Like many mid-sized distributors, Pacific Plumbing Supply Company was limited by its legacy management platform and time-consuming manual processes. Owners and managers knew it was time to implement a modern ERP solution. They engaged Ultra Consultants to lead the business process improvement project, to facilitate the ERP software evaluation and selection, and to manage the implementation.
Challenges
- An unsuitable and limited legacy ERP platform
- Inability to add advanced capabilities
- Inefficient core processes
- Manual workarounds
- Company-wide resistance to change
- Insufficient in-house ERP implementation experience
- Lack of access to specialized resources
“Ultra understands the human element in ERP – that successful implementations are more about the people and processes than the software.”
– Jon Stafford, CFO, Pacific Plumbing Supply Co., Seattle, Wash.
About The Company
Pacific Plumbing Supply Company, Seattle, Wash., is a 71-year-old, family-owned and -operated company with 200 employees and 15 branch locations. Like many mid-sized distributors, Pacific Plumbing Supply Co. chafed against the limitations of its legacy management platform and scraped by with manual workaround processes. Management knew it was time to implement a modern ERP solution and gain the advantages it would offer.
