B2B eCommerce and Integrated ERP: Improve the Customer Experience
Business-to-business buyers now expect the same experience available to business-to-consumer buyers, favoring a “self-serve model” of fast, accurate online purchasing platforms instead of legacy models of past decades.
No longer do industrial buyers wish to interact with sales reps in person, on the phone or via e-mail. Nor do industrial buyers wish to pour over paper catalogs or other manually-intensive and time-consuming processes.
This On Demand Webinar with special guest Epicor looks at how the Industrial Internet of Things empowers manufacturers to transform the B2B marketplace into a convenient, transparent e-commerce model modern buyers expect.
This on demand webinar gives attendees a chance to:
- See the steps to streamline dealer management with a modern, online portal integrated with ERP
- Insight to increase the accuracy of orders to eliminate costly errors and improve quality with fully connected processes
- A platform to help reduce costs with greater efficiency by automating and integrating transactions
- Gain insights into end-buyer behavior to improve dealer performance and drive revenue growth
Who Should View This On Demand Webinar:
The information presented in this session is useful for manufacturing and distribution project teams looking to leverage modern ERP to improve optimize omnichannel order management.
Epicor Software Corporation is a Global Business Software company based in Austin, TX and was founded in 1972. Its products are aimed at the manufacturing, distribution, retail and services industries. Learn More about Epicor.