Successful ERP transformation projects must take many facets into consideration, in particular people, processes and technology. Most projects address the process and technology portions, but have little or no focus on the people portion.
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[ From the guide ]
Successful ERP transformation projects must take many facets into consideration, in particular people, processes and technology. Most projects address the process and technology portions, but have little or no focus on the people portion. For a transformation to be successful, it is the people component that is the most critical piece in order for the transformation to be successful. In this paper are practical ways to apply current change management strategy models to thoroughly prepare for an ERP transition so that you can implement it successfully at the individual, team, and organizational levels.
"It isn't the changes that do you in, it's the transitions. Change is not the same as transition. Change is situational: the new site, the new boss, the new team roles, and the new policy. Transition is the psychological process people go through to come to terms with the new situation. Change is external, transition is internal."
Change management is a structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state. Much has been written about change management, yet it still seems difficult to define and implement successfully. Ask ten people what it means and you'll probably get ten different answers. Most of us understand that managing change is critical for successful projects, yet most project time and resources are spent on changing the technology and the processes. Plus, most change efforts fail to recognize that it is the people that are needed to bring the other two components to life. This is why change management is critical in making genuine, value-added business transformations. Addressing the people side is often an afterthought to a project, or just hoped that such changes will work out by themselves. Successful transformations must focus on all three vital aspects – people, processes, technology – to achieve business performance results.