Business process analysis is a key part of any ERP evaluation and selection project. The first step in a business process improvement project is the analysis of existing processes through current state mapping.
When companies decide to embark on an ERP journey, we always start with this type of business process analysis. Ultra’s methodology directly addresses the best and most effective way to begin improving your business processes.
Our methodology begins by structuring your organization’s current business processes in a top-down diagram. The first level of business process review identifies the top hierarchy of business processes. At this stage, the main process users are identified, and the most knowledgeable users are interviewed.
The output of the interview is used as the main impetus for the development of business process mapping, which shows the flow of information and the interaction of the users in other departments.
As the maps are being produced, a business process consulting team will facilitate the analysis of the business process.
Components of a Business Process Analysis
The following are the key components of any business process analysis:
- Key performance metrics
- Redundant processes, data, and data entry, a.k.a. “waste”
- Value of the process
- Problems with the process
- Areas for improvement
Business Process Analysis Next Steps
Business process analysis is the key first step to improving your business processes. It provides the structure and information needed for the development of new and improved business processes.
Ultra’s business process analysis methodology is placed before enterprise software selection for this very purpose – to clean up the current state, implement process improvements, and deliver a confident business case that justifies moving forward with ERP.
With a business process improvement approach, the operational efficiency is positioned at a new level of performance, which will reduce the need for adding additional resources to handle incremental demand.
Our manufacturing clients consistently report that the tangible benefits they received through Ultra’s BPI services far outweigh the costs several times over, and that these benefits are realized in a short period of time, sometimes as soon as a matter of days or weeks.
With these factors in mind, and as independent ERP consultants with decades of specific experience in this sector, we encourage our clients to stay engaged in BPI to drive efficiencies into the business to continue the progress until the forecast improves.