Driving the Business Process Transformation
With your new enterprise software solution and business processes in production and practice throughout your organization, there are multiple questions to be answered that center around one we hear very often: “How do I get the most out of my investment?”
Ultra will partner with your business and lead your organization through our proven approach that defines the step-by-step activities necessary to maximize your business potential and fully realize the benefits of your investments. This opportunity to fully take advantage of our business process transformation services will help you:
- Drive best-in-class process performance and entitlement
- Promote an organizational culture that embraces change with a mindset for continuous improvement
- Improve your product quality, service delivery, and customer satisfaction performance
- Activate more advanced tools, processes, and change for greater efficiency, decision confidence, and business success
Process Capability & Entitlement
Achieving higher levels of process capability leads to strength in the competitive marketplace for your business advantage. We systematically promote meaningful change with your teams and provide them with the necessary guidance and tools to drive value into their process activities, streamline their efficiencies, and achieve return on investment (ROI) expectations.
To determine how well you are realizing your project benefits, we examine your company using our proprietary Business Capability Model (BCM). These proven techniques enable us to objectively assess and benchmark the degree to which your company is embracing and executing the business process transformation changes.
Our goal is to enable you to maximize your business capability and realize your performance entitlement per industry “best performers” and practices.
Business Transformation Realization: Built on People, Processes, and Technology
The business transformation realization stage is a purposeful and systematic continuation of your business process transformation journey that garners a substantial return on investment (ROI) leading to quantum leaps in business performance results.
As your company progresses through the Business Capability Model (BCM), new levels of business performance and value are achieved that drive best-in-class business capability, competitive advantage, customer satisfaction, and bottom-line profits. Ultra will partner with your company and lead your team to drive higher levels of business performance results to successfully enable the strategic objectives of your company.
UItra’s business process transformation services drive business performance results. We are dedicated to helping you achieve the full advantage of your technology tools and processes. Our goal is to unleash your business performance potential and maximize the benefits of your investment.
A Proven Transformation Approach from Start to Finish
Ultra’s transformation methodology starts with business process improvement (BPI). We lead our clients through a journey of implementing best practices and enabling technologies coupled with organizational dynamics to adopt the future state and progress towards BPI through transformation.
Our services and deliverables are progressive in nature – they evolve in content and build with each step of our methodology. Our team of experienced ERP consultants provides tools and techniques that promote a culture that embraces continuous improvement and change throughout your business.
Ultra’s Business Capability Model (BCM) benchmarks your business performance with objective measures that align to categorical thresholds of industry best performance capability.
The Art of Sustainable Transformation Results
The best tools and techniques are adaptive to the job at hand. A surgeon’s scalpel can be used to perform a myriad of procedures. Likewise, a painter’s brush can render an array of artistic perspectives. The beauty of such work is enabled by the skillful application of such tools.
Similarly, Ultra’s tools and techniques are skillfully applied with the backdrop of decades of proven experience and practice. We constructively work throughout your organization to systematically apply and adapt to the needs of your business.
Ultra’s business process transformation approach integrates the best practices of Six Sigma, Lean, Agile, and other industry methods into our proven and proprietary approach for transformation leadership. Our techniques and tools are adaptive to your business and promote your transformation success.
Ultra’s Business Process Transformation Academy
Ultra is invested in your success – or as we like to call it, we “teach you how to fish.” To ultimately realize the true value of sustainable transformation requires education and practice. By allocating your best and brightest talent to become your performance improvement team, they become your internal consultants that promote self-sufficiency in continuous transformational change.
Ultra provides comprehensive ERP education for your team and offers certifications of our proven methodology and tools that drive ongoing value realization and sustains your business process transformation success.
The following outline is a highlight summary of our Transformation Academy curriculum:
Month 1: Process Validation Techniques
In the first month of your project, we will educate you on the following:
- Business Process Modeling
- Measurement System Analysis
- Benchmarking Techniques
- Process Capability
Month 2: Performance Analysis
Next, we will introduce you to the following project items:
- Process Measurement & Baselining with Statistical Process Control (SPC)
- Causal Analysis & Failure Mode and Effects Analysis (FMEA)
- Transformation Roadmap
- Business Case for Change
Month 3: Innovation Design
Throughout the innovation design phase of our Transformation Academy curriculum, we will familiarize your company with the following:
- Customer Satisfaction and Quality
- Value Realization Metrics
- Solution Design Techniques
- Optimize for Performance
Month 4: Solution Enablement
When you reach the solution enablement phase of the project, it is important to recognize:
- Development Methods (Agile, Waterfall, etc.)
- Risk Management
- Organizational Change Management
- Enterprise Project Management
Month 5: Performance Entitlement
Performance entitlement involves establishing the following components of the project:
- Process Controls & Accountability
- Performance Capability & Maturity
- Program Management & Governance
- Continuous Improvement Culture
Month 6: Sustainability
In the last phase of our Transformation Academy, it’s important to sustain the following:
- Performance Management & Ownership
- Balanced Scorecard
- Organizational Readiness
- Shareholder Value