Technology disrupters such as Amazon, Uber, and DoorDash have raised the bar and changed the meaning of customer service. Now, customers expect exceptional customer service from all purchase points, whether they are online or offline. Oftentimes, it’s the difference between retaining a customer or losing them to competition.
Today’s mid-market companies are facing an ever-changing technology landscape that makes it challenging to determine the right ERP fit for their business.
The choices are numerous from cloud to industry specialized to out of the box or modular. Not to mention choosing the right consulting and implementation partners. The right decisions will set up a business to experience a competitive advantage and growth. A wrong decision can set the business back by years.
In this time of digital transformation, diving into data at a scientific level is now a must for every type of organization, and without a connected CRM and ERP system you won’t have the data integrity and level of detail necessary to predict and control outcomes with your customer. A CRM + ERP built for manufacturing is the critical foundation for nurturing a life-long customer journey.
This on-demand webinar explores 5 key strategies to overcome common manufacturing challenges and gain an edge in your market. You’ll hear from Steve Bieszczat, Chief Marketing Officer at DELMIAWORKS, as well as Andrew Bolivar, Director at the Center of Excellence at Ultra Consultants.
Winning manufacturing and distribution companies look at an ERP project as more than just a technology initiative.
An ERP project is most successful when it is viewed as a business transformation where the focus is on process improvement.
This on-demand webinar helps you develop confidence that your project and chosen ERP system will deliver your Return on Investment (ROI) expectations and position your business for long-term success.
Technology’s impact on the supply chain is seen in all aspects of your business – and understanding how to adapt to ever-changing technology is a challenge that can make or break a distribution business as we enter the 2020’s.
Your customers, partners, suppliers, and competitors are investing in technology to run their businesses smarter, faster, and better – to boost efficiency, expand their reach, and improve their customer experience.
