The Role of ERP in Supply Chain Management

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manufacturer’s success hinges on whether their supply chain management is running smoothly. Manufacturers need the right materials from partners and vendors at the right time to maintain production schedules. However, ineffective supply chain management eats up time, hurts quality, increases costs and shrinks profits. 

The 2021 state of manufacturing report revealed that for 97% of respondents, supply chain management substantially occupied employee time. To conquer these difficulties, companies now use Enterprise Resource Planning (ERP) software to simplify and enhance efficient supply chain management practices. 

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What is the Role of ERP in Supply Chain Management?

An ERP system is made to assist you in organizing and combining important business operations from various departments inside your company into a single platform. The ERP system serves as a central hub for managing all data pertaining to supply chain management, including:

  • Procurement
  • Inventory management
  • Production planning and scheduling
  • Order management
  • Logistics and transportation
  • Returns and quality control

ERP systems combine all of these essential functions into a single, integrated system, giving you total supply chain visibility and collaboration. This increases productivity, lowers expenses, and enables your company to quickly adjust to changes in the market.

role of erp in supply chain management

Understanding the Role of ERP in Supply Chain Management

ERP software plays a multifaceted role when it comes to managing modern supply chains. The following are some of the key ways how ERP systems improve supply chain management:

1. Automating Supply Chain Processes

An enterprise resource planning system has the capacity to improve supply chain management by automating supply chain tasks and business processes such as:

  • Demand forecasting: An ERP system uses historical sales data, industry trends, inventory information and customer information coupled with other inputs to generate a projection of future demand in which your business can plan production activities proactively to meet customer demands.
  • Inventory management: ERP software monitors in-warehouse inventory levels in real time and sends reorder alerts, which helps improve inventory control to avoid over- or under-ordering.
  • Procurement management: An ERP system helps automate procurement by facilitating the conversion of purchase orders into requests to vendors for delivery. 
  • Order processing: Integrating ERP software with sales makes order processing simpler by automatically converting customer orders into production orders and delivery schedules.
  • Logistics management: With real-time data, ERP software schedules shipments, generates labels, bills of lading and other transport documents required for moving goods. 

ERP systems eliminate the tedious tasks your employees are forced to perform, freeing them up for value-additive work and boosting productivity.

2. Providing End-to-End Visibility

Real-time data in an ERP system gives your organization complete visibility over the supply chain process, from buying raw materials through manufacturing, distribution and delivery to consumers. Important information such as inventory levels, order tracking status and shipment locations are at the fingertips of anyone who has access to the ERP software system dashboards, bringing advanced analytics for informed decisions.

Having this degree of visibility allows your business to quickly pinpoint and fix problems in the supply chain, boosting overall supply chain efficiency.

3. Enhancing Collaboration

Modern supply networks involve the cooperation of numerous partners such as suppliers, logistics providers, distributors and retailers. A new ERP system allows you to cooperate with your partners by establishing a connection on a common platform.

Your chosen ERP solution enables inventory data, production schedules, order details and other information about internal processes to be readily transferred between you and your partners. Migrating data from all partners onto one platform enables resource sharing so that the entire business network moves towards common goals—enhanced promptness, operational efficiency and agility throughout the supply chain.

4. Providing Analytics for Decision-Making

ERP systems leverage data to generate valuable insights for business decision-making through analytics and reporting tools. ERP solutions track key performance indicators such as supplier metrics, customer demand forecasts, inventory turnover rates and manufacturing efficiency. 

Robust analytics and reporting capabilities help extract actionable intelligence from the ERP data. These data-driven insights support improved decision-making around procurement, production planning, warehouse operations and other supply chain activities.

5. Leveraging New Technologies

Major ERP software vendors are integrating new technologies such as artificial intelligence (AI), the Internet of Things (IoT), blockchain and advanced data analytics into their products. 

These technologies play a crucial role in helping your business grow. For example:

  • AI can study supply chain information to make more precise demand projections
  • IoT allows for real-time monitoring of inventory and equipment
  • Blockchain improves the ability to trace items across the entire supply chain

By building on these innovations, ERP systems improve supply chain transparency, efficiency, quality control and regulatory compliance, while helping prevent supply chain disruption.

scm with erp

Key Benefits of Using ERP in a Supply Chain Management Strategy

1. Efficient Demand and Procurement Management

One major advantage of ERP systems is the ability to optimize demand planning and procurement processes. As customer orders come in, the ERP software automatically manages production schedules, taking into account current resource utilization and constraints. This level of automation and optimization enables your business to more efficiently plan jobs on the shop floor, swiftly deliver finished products and make the best use of warehouse space and assets.

By seamlessly connecting sales orders to production, inventory and purchasing, ERP systems allow your business to time the buying of raw materials and components more precisely. Because procurement managers have constant visibility into upcoming production requirements, last-minute shortages and surpluses can be avoided. This increased efficiency of procurement processes significantly reduces shortage and overstock costs.

2. Reliable Processing and Documentation

Order processing and documentation in supply chains typically involves many tedious manual steps. ERP systems can greatly reduce the manual effort of generating invoices, packing lists, import/export documentation and other order documents. Your ERP software solution can produce these documents reliably and deliver them on time so that orders can be fulfilled accurately.

Built-in templates and automated workflows minimize human errors that can happen during manual document processing. Additionally, digitized workflows means no loss of paperwork that could lead to compliance issues during audits. ERP systems provide a searchable archive of all shipment data needed for tracking, reporting and analysis.

3. Enhanced Collaboration and Coordination

By bringing suppliers into your ERP system, your business can collaborate seamlessly on demand planning, inventory management and production schedules. This level of connectivity and visibility enables greater coordination between key stakeholders to avoid delays and expand options.

For example, your suppliers can see your upcoming material requirements. With this lead time, they are less likely to be caught without inventory to fulfill your important orders. The overall supply chain becomes more agile and responsive as a result.

4. Increased Visibility and Informed Decision-Making

Another one of the biggest advantages of an ERP system is giving your business real-time visibility into supply chain operations. With dashboards and analytics, ERP software generates actionable business intelligence.

Supply chain managers can see bottlenecks as they emerge and quickly identify the root causes. Issues such as production backlogs, an upcoming inventory shortage or an abnormal demand spike become apparent. Managers can then make data-driven decisions to optimize supply chain management processes and resources.

5. Leveraging Cloud Capabilities

While ERP systems can be implemented on-premise ERP implementation was once standard, cloud-based ERP systems have grown in popularity. Cloud ERP solutions centralize supply chain data, making it accessible from anywhere via the internet. This type of ERP solution enables users to monitor supply chain operations and make decisions on the go.

The scalability of cloud ERP allows supply chain capabilities to be added or expanded quickly as needed. Your business only pays for the computing resources you use. The cloud vendor handles hardware maintenance and upgrades, reducing the burden on your internal IT staff.

Cloud security and reliability have also advanced considerably in recent years. Leading cloud ERP providers use the latest encryption, access controls and redundancy mechanisms to ensure data security.

“As the manufacturing industry learned during the COVID-19 pandemic, having a robust supply chain can be the difference between stopping production and outpacing the competition.”

Key Features to Look for in an ERP System with Supply Chain Management (SCM) Functionality

1. Task Automation

One of the biggest benefits of an ERP supply chain management software platform is task automation. Manual processes are time-consuming, prone to human error and drain productivity. The right ERP software automates repetitive tasks, freeing up your employees to focus on high-value work.

Look for a system with built-in artificial intelligence (AI) and machine learning. These intelligent tools generate data-driven insights so you can make decisions faster. Task automation built into modern ERP systems also ensures consistency and accuracy across supply chain processes, which boosts output and customer satisfaction.

2. Production Planning and Resource Allocation

Efficient production planning is the key to a streamlined supply chain. The best SCM ERP systems provide robust scheduling, forecasting and resource allocation capabilities.

Prioritize systems with demand planning functionality. This uses historical data and predictive analytics to forecast consumer demand. You can align production schedules, inventory levels and labor requirements to meet demand. Advanced ERP systems even suggest optimal distribution plans to minimize shipping costs.

Such production planning capabilities help you avoid bottlenecks, excess inventory and stockouts, increasing the ability of your supply chain to rapidly adapt to changes in customer requirements or market conditions.

3. Communication and Collaboration Tools

Managing today’s complex, global supply chains requires cross-functional coordination. An SCM ERP system centralizes communication and fosters collaboration across your organization.

Look for built-in tools that allow for real-time information sharing between team members. Supply chain managers should be able to easily contact customers, vendors, warehouse staff and transportation providers. Seamless communication enhances visibility and flexibility.

Collaboration features such as supply chain analytics, alerts and shared calendars also boost productivity. Entire supply networks can work in sync to meet customer expectations and address issues proactively.

4. Customer Relationship Management (CRM)

Your ERP system should make customer relationship management (CRM) a breeze. Supply chain success ultimately depends on happy, loyal buyers.

Prioritize an SCM ERP system with a complete CRM module. This gives instant access to customer data such as order history, preferences and communication records. With this 360-degree view, you can deliver personalized, timely service.

CRM functionality also enables automated workflows. Send customized promotions or renewal notices based on purchase patterns. Flag at-risk accounts for proactive outreach. Strong CRM capabilities help attract new customers while increasing retention.

5. Accounting and Financial Management

Never devalue the relevance of accounting tools in an SCM ERP system. In order to detect problems and achieve the most efficient use of your resources, you need immediate cost visibility across all stages of your supply chain.

Look for features such as automatic billing, budget management and cash flow analysis. The system should also be linked to your general ledger for accurate financial statements.

It will be easier to estimate project costs, minimize your tax liability and control overhead thanks to its advanced accounting capability. This feature ensures that you have the financial insights necessary to minimize expenses and maximize profits across the supply chain.


With world events increasingly affecting the materials and parts needed for manufacturing, supply chain management presents significant challenges for many companies. Enterprise resource planning (ERP) systems have become essential tools for boosting business efficiency and streamlining supply chain processes. ERP systems optimize inventory management, production planning and scheduling and procurement and supplier management. With the right ERP system, your business enhances communication, cuts costs and supports business growth across the supply chain. A robust ERP platform empowers your company to meet customer needs, respond to market shifts and drive long-term success.

Implementing an advanced ERP software solution that takes supply chain management to the next level requires an experienced partner. Ultra Consultants has over 25 years of expertise guiding companies in the manufacturing industry through successful ERP implementations and supply chain transformations. By leveraging Ultra Consultants’ proven methodologies, extensive industry knowledge and technical skills, your business can realize the full benefits of an ERP system tailored to your strategic supply chain goals. With Ultra Consultants as your trusted advisor, you can transform supply chain capabilities, achieve operational excellence and gain a true competitive advantage.

Get started on your digital transformation journey, and learn more about the role of ERP in supply chain management, by requesting a free discovery call!

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