A previous blog post took a careful look at the importance of establishing a comprehensive and structured approach as part of an ERP implementation change management…
Many distributors struggled amid the uncertainty of the COVID-19 pandemic. But that is old news.
The solution you choose will affect the way you conduct business for years to come, and it will impact virtually every business function. It’s a significant investment, too. What’s more, studies consistently show that half of ERP implementations fail to achieve their goals.
In the new now, distributors are challenged like never before: Supply chain networks remain exceptionally complex and unpredictable, competition is tougher every day and customer expectations are escalating. And, most important, margins are slim and getting slimmer.
Many companies start a selection project by asking the users what they need in a new system. This approach will miss key requirements needed for the business to succeed with its business plan. The business needs to be sure the business strategy is input and linked to the information technology strategy.
The post-COVID business environment is challenging distributors in ways they’ve never experienced. And a number of problems – the disruption of supply chains, forecasting difficulty and the pressing need to change the interface and interaction with customers – are forcing significant changes.
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