Podcast Episode

ERP Project Roles and Responsibilities

Episode 3: (9:23)

Listen in as host Jeff Carr shares the details of ERP project roles and responsibilities of key stakeholders.

The Role of the Steering Committee

The steering committee has very important responsibilities. Hear the importance of staffing the committee with top stakeholders in the company. For an ERP scope this usually includes CEO, COO, CFO, and top VPs of engineering, marketing, sales, manufacturing or operations, quality and logistics. This committee should meet every 2 weeks as a minimum. It is usually chaired by the executive project sponsor.

Listen and learn the roles of the committee, including project approval, funding, issue management.

The Role of the Executive Sponsor

The executive sponsor is usually the executive in the leadership team who is affected most by the project, but also has the time.

The executive sponsor responsibilities include over management, leadership, and project champion.

The Role of the Project Manager

The Project Manager is the individual operationally responsible and accountable for managing project team members, project activities and project goals. Communication up & down the organization is a key skill. They are also responsible for managing the project budget and approving budget expenses.
Jeff shares a full list of project manager responsibilities, including communications, staffing, managing budget, day-to-day management and more.

The Role of Business Process Owners

Finally, listen to Jeff explain the role of the business process owners who do much of the heavy lifting for the project. They are assigned functional processes. Their assignment may be the processes in their department such as purchasing. Also, they can be assigned to a cross-functional team such as order to cash, or procure to pay. They own their processes and thus the name "business process owner". They are the champions of their processes. They are responsible for re-engineering their processes to enable maximum improvement.

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