Podcast Episode

About the Podcast

Hosted by Ultra’s Strategic Alliances Director Michael Chesin, the Industry Insights Podcast puts the focus on common challenges facing industries within manufacturing and distribution. Each episode features a guest interview with an industry expert from a leading ERP Vendor.

Episode 15: (10:12)

Industry 4.0 has brought significant change in the way industrial manufacturers interact with their customers and prospects. Increased demand for personalized products has made the need for flexibility and highly tailored digital transactions greater than ever.

Michael Chesin sits down with Nick Castellina, Director of Industry and Solution Strategy at Infor, to discuss redefining the customer experience in manufacturing, and how optimized product configuration can help manufacturers and their customers thrive in Industry 4.0

Key Takeaways

Learn the impact of Industry 4.0 on the customer experience within manufacturing
Understand why optimized product configuration is so important to customer satisfaction
Key components to a successful product configuration
The role of data in an optimized product configuration strategyeir customers thrive in Industry 4.0