Steel Services Company Drives Improvements Through Technology Upgrades

As an independent ERP consulting firm, we’re pleased to share the successes our clients achieve when driving business process improvement.

A good example of a recent success story, showcasing how technology upgrades drive improvements,  comes from Ultra’s engagement with a large specialty steel service center which operates out of several US-based facilities

The company was looking to improve its operations to gain efficiency and to streamline business processes. Management knew that its outdated legacy software coupled with manual processes and workarounds were hindering their operations and their bottom line.

Moreover, the company has been transitioning from a distributor-centric business to a hybrid model where the distribution operation must co-exist with a manufacture-to-order fulfillment model.

Numerous gaps existed in their legacy processes which had to be overcome to support the company’s value proposition going forward.

Company leadership understood that it was key to team with an independent resource to lead the project. They partnered with Ultra due to our deep and significant industry expertise with business process best practices and enterprise software knowledge.

Ultra proposed improvements in enterprise technology and business processes to deliver:

  • More efficient distribution-focused system
  • Better support for growing manufacturing levels
  • Multi-site inventory availability and planning
  • Real-time order entry and pricing
  • Distribution requirements planning
  • Forecasting tools
  • Integrated warehouse management

Value Proposition Delivered by Ultra Consultants

As part of ERP process improvement services and Ultra’s proven methodologies, the enterprise achieved:

  • Better aligned profits
  • A competitive edge in customer response and satisfaction
  • Improvements in operational efficiency and effectiveness
  • Stronger financial performance
  • Greater fulfillment of customer needs and expectations

The team produced a positive impact on business performance, technology backbone, and employee performance.

A Two-Phased Approach

The Ultra team proposed a two-phase approach: Business process improvement and technology selection. In each phase of the project, the role of an ERP consultant was critical to the success of the project.

Watch for an upcoming blog post which outlines the details of this approach, and how the company is well positioned to drive improvements through the strategic use of technology.

6 Software Selection & Implementation Pain Points + Solutions

Software selection and implementation processes often present challenges of their own. To steer you around trouble and help you drive success, Ultra’s experts compiled a list of pain points and solutions to be aware of as you embark on this journey.

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