In the new now, distributors are challenged like never before: Supply chain networks remain exceptionally complex and unpredictable, competition is tougher every day and customer expectations are escalating. And, most important, margins are slim and getting slimmer.
For manufacturers in virtually every vertical, the capabilities offered by the 4th Industrial Revolution, particularly the Industrial Internet of Things (IIoT), artificial intelligence, automation and connected machines, are enabling greater operational efficiency, higher product quality and improved maintenance processes – and are driving changes to long-established business models.
Business success depends, in large part, on using the best software. When it comes time to selecting modern ERP software or other technologies, even savvy leaders face difficulties due to the sheer number of software solutions on the market and the complexity of enterprise software.
At this point, business customers, like consumers, expect the Amazon experience: They want what they want ASAP. And they want the buying process to be frictionless.
Adopt Amazon’s Playbook to Build Loyalty and Operational Excellence Today’s business buyers, like consumers, expect the Amazon experience: They want what they want ASAP. And they want the buying process
Pacific Plumbing Supply is a 71-year-old, family-owned and operated company, with 14 branch locations and 200 employees. “We weren’t looking to spend the kind of money it would take to implement a modern ERP solution,” Stafford continued, “but we understood that the ROI is in new capabilities and new tools we can use to operate more efficiently.”
