Success Stories: Examples of Business Process Improvement

During a recent webinar, Ultra Consultants COO Rich Sides presented three real-world examples of business process improvement projects carried out by Ultra’s team of expert independent consultants. Each one of these examples follows Ultra’s proven roadmap for business process transformation that starts with an analysis of the current state, reviews the maturity of all processes, creates a vision of the future state and identifies strategies to achieve the future state and gain ROI.

Examples of Business Process Improvement

These examples of business process improvement come from three different areas of manufacturing – waste management equipment manufacturing, electronics, and food processing – and involved varied requirements and situations.

Hear how Ultra guided these three enterprises through their business process transformation projects.

#1 Waste Handling Equipment Manufacturers

The first example of business process improvement involved the merger of two companies in the waste handling equipment industry. They had a common set of customers and saw significant value in a merger. When joining the two companies, they found disparate systems and processes, and operational redundancies.

Following Ultra’s tried-and-true methodology, the ERP consultant team conducted a current state analysis, identified change management processes to align the two companies, and defined the desired future state. Finally, they set the foundation for selecting and implementing a new ERP solution that would scale for their expected growth.

Among the values realized by the project, the company reduced costs, improved customer response times, reduced manual efforts, improved IT management, and upgraded its vendor management.

#2 Electronics Manufacturer

This second example of business process improvement centered on an electronics manufacturer. The team from Ultra assessed the business maturity of each process and procedure, identified a business transformation plan and executed it over a short period of time.

The team applied a targeted improvement strategy that resulted in:

  • Reduced shipment process time by 35 percent
  • Increased shipment accuracy by 25 percent from better order picking operations
  • Reduced finished goods inventory on hand by 10 percent
  • Increased inventory accuracy to 98.5 percent across all locations resulting from real-time perpetual material handling

#3 Snacks and Chip Food Processor

Our final real-world example of business process improvement involved a food processor in the snack and chip segment. Taking the company through Ultra’s methodology, the team selected and implemented a new enterprise software solution that would achieve the desired business process improvement and ROI.

Following the first stage of the project, the company was sold to a private equity firm. Ultra’s team continued working with the PE firm to identify competitors for acquisition. A company was acquired and the Ultra team turned to a strategic process to achieve rationalization between the two and roll out common processes and systems.

Are you looking for business process improvement? Ultra has extensive experience in transforming enterprises. Its highly successful methodology and an objective, in-depth understanding of enterprise software selection and implementation best practices contribute to your ROI. Contact the Ultra team for more information.

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Software selection and implementation processes often present challenges of their own. To steer you around trouble and help you drive success, Ultra’s experts compiled a list of pain points and solutions to be aware of as you embark on this journey.

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Jeff is the founder of Ultra Consultants, a well-known voice in the ERP consulting industry and an expert on ERP solutions for discrete and process manufacturers. Over the last 40-plus years, his companies have helped more than 2,000 organizations improve their business processes, select ERP software and implement advanced solutions.

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