Terillium has been a trusted partner of Oracle, achieving the highest level of partnership as a Platinum Specialized Partner, for over 20 years. They have received numerous awards and accolades from Oracle for various categories including both Oracle-facing and end customer-facing categories.
About Terillium and Oracle
The Terillium team maintains an average tenure of ten years, which is a huge testament to their values as a company. Terillium employs roughly over 150 full-time consultants that have overseen hundreds of new ERP deployment projects. Terillium offers a wide variety of Oracle services including:
- New Implementations
- Software Resell
- Managed Support Services
- M&A Projects, and many more
Partnered with Oracle, who has roughly 420,000 customers and brings in roughly $37 billion in revenue, Terillium’s size and history provides stability, diversity, and longevity to many customers across market levels.
Go-To Market Approach
The way forward in the enterprise technology space is through SaaS and cloud ERP. No one understands that better than Oracle, who currently has 12,000+ SaaS customers who show 100% of their new applications running on Oracle cloud.
At this time, Oracle has roughly 680 SaaS application offerings, which are run by over 98 million users per day. This calculates to roughly over 45 billion transactions daily. The company has 19 data centers, which serve over 195 countries.
Another key indicator of their success in the cloud is that roughly 75% of Fortune 100 companies run on the Oracle cloud offering. This is accomplished through Oracle’s complete stack, with DaaS, SaaS, PaaS, and IaaS solutions. There are numerous Oracle cloud package offerings that cover a variety of business needs.
Oracle Cloud Technology
Within the Oracle Cloud services, you will find Financial Cloud, SCM Cloud, ERP Cloud, HCM Cloud, CX Cloud, and many more. With these services, the customer can choose which application modules they want to purchase that coincide with the cloud packages. This was done on purpose to allow flexibility in moving certain business functions to the cloud in a phased approach.
The flexibility of Oracle cloud allows customers to mix and match the Oracle packages and applications to build a solution that is best fit for their business. There are many different approaches to successfully implementing Oracle cloud solutions. Common connection scenarios include:
- Single function or process implementations
- Subsidiary or division implementations
- Shared services implementations
Although it is not common practice, Oracle also has the capability to remotely manage and offer infrastructure within the customer firewall for those customers that operate in a regulatory environment.
In the next section, we review some of these packages in more detail.
Cloud Packages Overview
Oracle has several cloud packages to choose from:
Among the many Oracle cloud services is the Financial Cloud package, which contains many common financial applications. Some of the applications found within this service package include:
- Financial Management
- Reporting and Analytics
- Budget Control
- Receivables and Collections
- Procure to Pay
- Asset Lifecycle Management
- Cash and Treasury Management
- Travel and Expense Management
All together this is a very well-rounded and cost-effective financial package that many smaller customers use as a stand-alone financial solution.
Supply Chain Management (SCM) Cloud
The next cloud service package in Oracle’s arsenal is the Supply Chain Management (SCM) package. This includes applications for:
- Product Lifecycle Management
- Order Management
- Supply Chain Planning
- Inventory & Cost Management
Oracle’s robust SCM solution can support a discrete manufacturing business structure with varying costing methods. Additionally, within the Procurement module, there are applications that allow for Sourcing, Negotiations, Contracts, Requisitions, Purchase Orders, Receipts, Invoices and Payments.
The Product Lifecycle Management module is agile in that it has been redesigned for the modern user interface. Also, within Oracle cloud, new product releases occur every six months, allowing for customers to keep their system up-to-date.
Enterprise Resource Planning (ERP) Cloud
Within the Enterprise Resource Planning cloud package, Oracle offers a full Lifecycle Project Management module which contains the following capabilities:
- Project Creation
- Planning & Scheduling
- Budgeting & Forecasting
- Resource Management
- Capturing Progress
- Time Capturing
- Cost & Billing
- Analysis and Reporting
This module is tailored more towards the Services industry and contract billing type of work, and has been very successful within this industry niche.
Within this offering is full project financial management capability, which provides the ability to manage billing, revenue, budgeting, and forecasting of the customer projects.
Within the ERP cloud, all of the financial aspects of JD Edwards have been translated into the cloud, while featuring increased flexibility and a modern interface.
Human Capital Management (HCM) Cloud
Another package offered in the Oracle cloud is Human Capital Management (HCM). This is a robust package that is better fit for larger companies with over 1,000 employees who can take full advantage of the applications.
This package contains functionality behind:
- Attracting Talent
- Performance Tracking
- Paid Time Off
- Pay & Benefits Management
- Workforce Optimization
This package utilizes PeopleSoft as a foundation, but also incorporates more recruitment capabilities. Although this package has proven successful when applied in very complex HCM environments, it maintains the flexibility for smaller customers to pick and choose portions of the package to implement.
Customer Experience (CX) Cloud
Oracle offers the Customer Experience (CX) cloud package, which is their inclusive CRM offering. This package includes many customer service-related modules including Oracle Sales Cloud, Oracle CPQ Cloud, Oracle Commerce, and Oracle Service Cloud.
The Oracle Sales Cloud module has been implemented many times by Terillium as it is currently their main CRM module. The Oracle CPQ module is the Configure, Price, Quote configurator, which serves as a nice fit for JD Edwards opportunities that have this type of business process model.
Oracle also includes the Service Cloud in the Field Service module. Terillium is maintaining a keen focus on the Sales, CPQ, and Service cloud modules for the future.
Implementation Cost & Methodology
While Oracle has tailored their Unified Methodology for implementing cloud solutions, Terillium has adapted the language of their traditional methodology to match Oracle’s for better cohesion. Terillium completes implementation through typical milestones of conference room pilots (CRPs) and user acceptance tests.
Terillium’s stage-gate approach follows the flow from Plan, Design, Validate, Deploy, and through to Support. The total effort to implement, maintain, and upgrade the cloud solution is about 30% less than that of the effort of the on-premise solution.
Oracle cloud is very flexible in their upgrade releases, and allows for about a 6-12-month time frame to adapt to the next upgrade. Typically, customers will sign a three-year agreement with Oracle and can be billed on various periods. Oracle’s flexible cloud offerings have been able to reach many diverse customers in the mid-market level.
To learn more about Terillium and their Oracle Cloud offerings, visit their website here.